qa99 Responsible Gaming Guidelines
Play for fun, not out of addiction. qa99 keeps you safe and well with deposit limits, self-exclusion, and round-the-clock support.
Why is Responsible Gaming Important?
Online betting and casino gaming can be a great source of entertainment — but only when enjoyed responsibly. At qa99 we believe every player's mental and financial well-being is the top priority. That is why we have developed a range of protective tools and guidelines for players in Bangladesh to help you stay in full control of your gaming.
Remember, online gaming is an entertainment activity — not a reliable source of income. Winning or losing in any game depends entirely on chance. If you find yourself trying to recover lost money in the heat of the game or betting beyond your budget, that may be a cause for concern.
Important Warning
qa99 is for individuals aged 21 and over only. Minors are strictly prohibited from creating accounts or playing games. If you know someone who is underage, please keep them away from this platform.
Our Protective Tools
Set Deposit Limits
You can set your own maximum deposit amount on a daily, weekly, or monthly basis. This reduces the risk of overspending and makes it easier to manage your budget. Lowering a limit takes effect immediately, but increasing one requires a 24-hour wait.
Financial ProtectionTime-Out Feature
If you feel you need a break, you can take a time-out lasting from 24 hours up to 6 weeks. During this period your account will be temporarily suspended and no bets or deposits will be possible.
Temporary BreakSelf-Exclusion
If you feel that gambling is having a negative impact on your life, you can take a long-term self-exclusion — for 6 months, 1 year, or permanently. This step cannot be reversed, so please speak with the support team before making the decision.
Lasting ProtectionReality Check Reminders
Activate reality check to see a summary of your playing time and money spent at regular intervals. These notifications will keep you aware and help prevent you from spending too much time playing.
AwarenessSession Time Limits
Set a limit on how long you play in one sitting. When the set time is up, you will be automatically logged out and shown a balance summary, helping you take a break at the right time.
Time ManagementLoss Limit
Set a maximum loss amount for each day or week in advance. When this limit is reached, gaming will stop automatically. Keeping financial losses under control is one of the core principles of responsible gaming.
Financial SafetyWarning Signs of Problem Gambling
If you notice any of the following signs in yourself, consider seeking help.
Repeatedly increasing bets to try to recover lost money
Hiding the amount you gamble from family or friends
Betting with money meant for household or emergency expenses
Wanting to stop gambling but being unable to, or feeling uncomfortable trying
Feeling restless, irritable, or depressed when not gambling
Continuing to play despite harm to work, studies, or relationships
Gambling with borrowed or loaned money
You Are Not Alone
If you notice any of the signs above, please do not feel ashamed — reach out for help. The qa99 24/7 live chat support team is always ready to listen to you in Bengali. Your information will be kept completely confidential.
Age Verification Is Mandatory
qa99 provides services to individuals aged 21 and over only. Age and identity are verified at the time of account registration. We make no compromises when it comes to protecting minors.
How to Activate Self-Exclusion
Follow the simple steps below to enable protection on your account yourself.
Log In to Your Account
Go to the qa99 login page and enter your username and password to access your account.
Go to Account Settings
Click on your profile icon in the top right corner and go to the "Account Settings" or "Responsible Gaming" section.
Choose a Protective Tool
Deposit limit, time-out, or self-exclusion — activate one or more of these features depending on your needs.
Select a Time Period
For self-exclusion, choose from the available options: 6 months, 1 year, or permanent.
Confirm and Get Support
Confirm the step. For any questions or issues, contact us via live chat — our team is available 24/7.
The Golden Rules of Responsible Gaming
Play for entertainment. Never use money you cannot afford to lose as a bet. Set a fixed budget before betting and stick to it. Avoid the urge to place more bets to make up for losses.
Remember, the outcome of every game is completely random and previous results have no effect on future ones. There is no such thing as a guaranteed winning strategy. Avoid betting when you are feeling emotional or frustrated.
To protect your own and your family's future, review your account activity regularly. Track how much time and money you spend each month and adjust your limits if needed.
Do
Set a budget and stick to it.
Take regular breaks.
Play for entertainment only.
Seek help if in doubt.
Don't
Do not bet with borrowed money.
Do not play to recover losses.
Do not let minors use your account.
Do not make decisions on impulse.
Contact Us for Support
We Are Here for You
If gambling has become a problem or you feel you are losing control, do not hesitate to reach out. Our Bengali-speaking support team will help you without judgment.
Live Chat
7 days a week, 24 hours a day — instant support in Bengali
Email Support
[email protected]
Confidentiality Guaranteed
All your information is kept completely private — it is never shared with anyone
Responsible Gaming FAQs
Explore More
Browse the various pages on qa99 to enjoy entertainment responsibly.